Automation Engineer, Customer Education

Ovii's Interpretation of the Role

We need an Automation Engineer to build AI‑driven content pipelines and integrate learning platforms for Harvey Academy and the help center. The role blends LLM API work, web development, and LMS/CMS automation to scale legal‑professional education. High autonomy and close collaboration with product and education teams are essential.

Role Snapshot

• Automation Engineer
• AI‑powered content pipelines
• LMS & CMS integration
• LLM API development
• High‑autonomy technical ownership
• Cross‑functional collaboration

Must-Have Requirements

• Automation engineering
• API integration
• LLM API integration
• Modern web development (HTML, CSS, JavaScript, React)
• Learning Management System integration (Skilljar)
• Content Management System integration (Sanity)
• Prompt engineering
• automation engineering
• AI agent development

Nice-to-Have Signals

• Content governance or audit automation
• AI video generation pipelines (ElevenLabs)
• Interactive LMS component development
• content governance automation
• AI video generation
• interactive LMS development

Work Setup

• Location: United States
• Work mode: REMOTE
• Remote scope: UNSPECIFIED
• Remote countries: United States
• Employment type: Full-Time

Not Specified in JD

• Visa sponsorship
• Travel requirement

What You'll Likely Work On

• Build and maintain AI agents using LLM APIs to automate content creation, review, and publishing.
• Own and optimize the learning‑technology stack, integrating Skilljar and Sanity CMS for reliable content delivery.
• Identify bottlenecks in content operations and create automation where none exists.
• Partner with Product, User Operations, and GTM teams to surface system‑improvement opportunities.
• Explore interactive learning components guided by instructional‑design direction.

Good Fit If You Have

• Enjoys turning manual, time‑intensive processes into scalable automated solutions.
• Thrives in fast‑paced, high‑growth environments.
• Comfortable communicating technical concepts to non‑technical teammates.