Associate Renewal Specialist

Ovii's Interpretation of the Role

The Associate Renewal Specialist drives renewal pipelines, manages quoting and Salesforce administration, and partners with Customer Success and Sales to retain SaaS security customers. The role requires strong communication, negotiation, and organizational skills while operating on a UK shift from Pune.

Role Snapshot

• Renewal pipeline ownership
• Salesforce & CPQ administration
• Customer retention & quota achievement
• Stakeholder negotiation
• Collaboration with Customer Success & Sales
• Security SaaS domain exposure

Must-Have Requirements

• Salesforce
• CPQ
• Renewal sales experience
• Strong written and verbal communication
• Organizational ability
• renewal sales
• software/web technologies
• Visa/work permit sponsorship is not available

Nice-to-Have Signals

• Internet security market exposure
• SaaS domain knowledge
• Familiarity with Slack
• Familiarity with Google Apps
• internet security market
• SaaS

Work Setup

• Location: Pune, India
• Work mode: ONSITE
• Timezone: UK shift
• Employment type: Full-Time
• Shift: UK shift

Eligibility Gates

• Work authorization: must be authorized to work in India
• Visa sponsorship: no
• Background check: required

Not Specified in JD

• Visa sponsorship
• Remote eligibility

What You'll Likely Work On

• Manage the end‑to‑end renewal pipeline and ensure timely contract extensions
• Maintain accurate monthly and quarterly sales forecasts
• Provide quoting support and day‑to‑day Salesforce/CPQ administration for the sales team
• Collaborate with Account Executives, Customer Success Managers, and partners on renewal strategies
• Negotiate with business, procurement, and legal stakeholders to close renewals
• Develop relationships with existing accounts to facilitate smooth renewals
• Acquire and apply knowledge of security, vulnerability management, and bug‑bounty programs
• Drive customer satisfaction and meet quarterly retention quotas

Good Fit If You Have

• Thrives in a fast‑paced, high‑velocity environment
• Enjoys working with technical customers in the security SaaS space
• Detail‑oriented with strong written and verbal communication