Associate Director/Director - Account Management

Ovii's Interpretation of the Role

Senior account management leader responsible for owning the full lifecycle of key US enterprise clients, driving commercial strategy, contract execution, and growth. Acts as the single point of accountability, aligning delivery teams with client expectations and ensuring revenue and margin targets.

Role Snapshot

• Senior account manager
• Enterprise client relationship owner
• Contract negotiation lead
• Commercial strategy driver
• Cross‑functional collaborator
• Executive stakeholder manager

Must-Have Requirements

• Enterprise account ownership and relationship management
• Commercial contract negotiation
• Pricing, margin, and P&L judgment
• Executive‑level communication and stakeholder credibility
• Cross‑functional influence without direct authority
• large enterprise client relationship ownership
• leading commercial negotiations and contract structuring

Nice-to-Have Signals

• B2B technology, platform, or financial services/payments context

Work Setup

• Location: Bangalore, India
• Work mode: ONSITE
• Employment type: Full-Time

Not Specified in JD

• Salary range
• Visa sponsorship
• Remote eligibility
• Travel requirement
• Security clearance
• Coding test
• Portfolio
• GitHub
• Writing sample
• Cover letter

What You'll Likely Work On

• Serve as the primary commercial and executive contact for assigned key clients, building trusted senior‑level relationships.
• Develop and own the account plan—including relationship map, growth roadmap, risk register, and renewal/expansion strategy.
• Lead contract negotiations, master agreements, SOWs and amendments while partnering with Legal to balance commercial intent and risk.
• Own pricing, SLA, scope and renewal mechanics; drive contracts to signature and ensure work is invoiced and revenue‑recognized on time.
• Manage commercial health of the account—pricing strategy, margin, ARR growth—and identify expansion or net‑new opportunities.
• Partner with Engagement Leaders to align commercial commitments with delivery realities and run governance forums (QBRs, executive reviews).
• Act as the escalation point for commercial, contractual or delivery‑impacting issues and surface risks with mitigation recommendations.

Good Fit If You Have

• Proven ability to influence cross‑functional teams without direct authority.
• Comfort operating across relationship, commercial, contractual, and technical dimensions.
• Executive‑level communication skills and credibility with senior client stakeholders.