AI Enablement Specialist (FE)

Ovii's Interpretation of the Role

Kong is building an AI Enablement team that embeds AI into business workflows. As an entry‑level specialist you will assess processes, create prompt‑based automations, and coach users while receiving mentorship from senior engineers.

Role Snapshot

• AI workflow assessment
• Build AI automations & prompt tools
• User coaching & adoption
• Documentation & testing
• Research emerging AI platforms
• Cross‑team collaboration

Must-Have Requirements

• practical experience using AI tools
• clear written and verbal communication
• organized and reliable in fast‑moving environment
• 2–3 years professional or project‑based experience
• practical AI tool usage in day‑to‑day work

Nice-to-Have Signals

• experience building with AI APIs or automation platforms
• coding or scripting background
• experience explaining technology to non‑technical audiences
• familiarity with enterprise tools such as Slack, Google Workspace, Jira, Salesforce
• knowledge of Kong Konnect or API management
• building with AI APIs or automation platforms
• coding/scripting initiative

Work Setup

• Location: United States
• Work mode: REMOTE
• Remote scope: UNSPECIFIED
• Remote countries: United States
• Employment type: Full-Time

Not Specified in JD

• Visa sponsorship
• Salary range
• Remote eligibility details

What You'll Likely Work On

• Assess business workflows to pinpoint AI‑driven improvements
• Design, build, and iterate lightweight AI automations and prompt‑based applications
• Coach business users through hands‑on sessions to increase AI tool comfort
• Create and maintain clear documentation for AI solutions and processes
• Test AI tools before release, identifying gaps and edge cases
• Track and report on AI skill development across teams
• Research new AI tools and summarize relevance for Kong’s context
• Follow AI governance guidelines and partner with IT/Security for compliance

Good Fit If You Have

• Strong curiosity about how AI models work
• Ability to explain technical concepts to non‑technical audiences
• Comfort thriving in fast‑moving, multi‑stream environments
• Interest in AI governance and enterprise standards