Adoption Strategist - Middle East

Ovii's Interpretation of the Role

The Adoption Strategist drives AI product adoption across mid‑market customers, building scalable enablement programs and deep product expertise without direct account ownership. The role blends technical SaaS implementation, analytics, and cross‑functional collaboration to accelerate time‑to‑value.

Role Snapshot

• Drive AI product adoption at scale
• Design and deliver enablement processes
• Develop deep expertise in ElevenAgents & ElevenCreative
• Analyze adoption metrics and create playbooks
• Partner with account, RevOps, and GTM teams
• Lead regional workshops and webinars
• Influence outcomes without direct authority

Must-Have Requirements

• Implementation experience in technical SaaS or AI-native company
• Voice AI / TTS / conversational AI expertise
• Building adoption programs from ground up
• Analytical ability to track and act on adoption metrics
• Cross‑functional collaboration without direct authority
• English fluency
• implementation
• solutions consulting
• technical account management
• Fluency in English is essential

Nice-to-Have Signals

• Arabic fluency
• voice AI
• TTS
• conversational AI

Work Setup

• Location: Dubai, UAE
• Work mode: REMOTE
• Remote scope: UNSPECIFIED
• Remote countries: United Arab Emirates, UAE
• Employment type: Full-Time

Eligibility Gates

• Visa sponsorship: unknown

Not Specified in JD

• Salary range
• Visa sponsorship
• Remote eligibility details
• Travel requirement
• Cover letter

What You'll Likely Work On

• Build and deliver scalable implementation and enablement processes that accelerate customer time‑to‑value
• Become the product expert for ElevenAgents and ElevenCreative, staying ahead of new releases
• Audit customer configurations and prompts, providing recommendations to boost adoption
• Track key adoption metrics, partner with Revenue Operations, and develop data‑driven playbooks
• Run regional adoption campaigns, live workshops, and webinars with Account Management and CX
• Coordinate with external implementation partners and internal teams to unify the adoption journey
• Support high‑impact initiatives with leadership to advance local GTM and global results

Good Fit If You Have

• Fluent English; Arabic is a strong plus
• Proven track record building adoption programs for SaaS or AI products
• Analytical mindset with ability to surface trends and close gaps
• Creative systems thinking and automation using AI tools