Adoption Strategist - India

Ovii's Interpretation of the Role

The Adoption Strategist drives AI product adoption for corporate and mid‑market customers by designing scalable implementation and enablement programs. The role requires deep technical knowledge of ElevenLabs' voice and creative platforms, strong analytics, and cross‑functional collaboration without direct authority.

Role Snapshot

• Drive AI product adoption
• Design scalable enablement processes
• Develop deep platform expertise
• Analyze adoption metrics
• Collaborate across Account Management, RevOps, GTM, and Engineering
• Build repeatable adoption playbooks

Must-Have Requirements

• implementation & adoption program design
• technical consulting / solutions engineering
• voice AI / TTS / conversational AI knowledge
• automation with AI tools
• data analysis & metrics tracking
• cross‑functional stakeholder collaboration
• English fluency
• implementation
• solutions consulting
• technical account management
• voice AI / conversational AI

Work Setup

• Location: India
• Work mode: REMOTE
• Remote scope: GLOBAL
• Remote countries: India
• Employment type: Full-Time

Not Specified in JD

• Salary range
• Visa sponsorship
• Relocation
• Notice period
• Coding test
• Portfolio
• GitHub
• Writing sample
• Cover letter

What You'll Likely Work On

• Create and deliver repeatable, scalable implementation and enablement processes that accelerate customer time‑to‑value
• Become the product expert for ElevenAgents and ElevenCreative, staying ahead of new releases
• Audit customer configurations and prompts, providing recommendations that boost adoption
• Track leading and lagging adoption metrics, partner with Revenue Operations to refine reporting and shape data‑driven strategies
• Run regional workshops, webinars, and targeted campaigns with Account Management and CX
• Coordinate with external partners and internal teams (FDE, GTM, Product Marketing, Engineering) to align adoption strategy
• Support leadership on high‑impact initiatives that advance local GTM and global results

Good Fit If You Have

• Enjoys building repeatable processes that scale across many customers
• Thrives in a fast‑moving, high‑velocity environment
• Comfortable influencing outcomes without direct authority