Account Manager Lead - North America - Enterprise

Ovii's Interpretation of the Role

Lead a high‑performing Enterprise Account Management team, driving post‑sales revenue, retention, and expansion for large SaaS customers. Blend people leadership with hands‑on account work while championing AI‑driven workflows across the organization.

Role Snapshot

• Enterprise Account Management leader
• People‑leadership (people manager) role
• Revenue‑critical post‑sales focus
• AI‑fluency required
• Remote‑first (U.S.)

Must-Have Requirements

• Enterprise Account Management
• People Leadership
• AI Fluency

Nice-to-Have Signals

• Salesforce
• Gong
• Sigma
• AI‑driven workflow adoption

Work Setup

• Location: San Francisco, United States
• Work mode: REMOTE
• Remote scope: COUNTRY_RESTRICTED
• Remote countries: United States
• Timezone: Operate between GMT-4 and GMT-7
• Employment type: Full-Time

Not Specified in JD

• Salary range
• Visa sponsorship
• Equity
• Bonus

What You'll Likely Work On

• Lead, coach, and develop a team of senior Account Managers, owning quota, retention, and expansion targets
• Act as player‑coach by managing priority enterprise accounts and joining key customer conversations
• Design and institutionalize repeatable playbooks for renewals, upsells, and adoption, embedding AI agents and automation
• Set strategic direction for the Enterprise post‑sales motion, including segmentation and playbook structure
• Champion AI fluency across the team, building capability and encouraging experimentation with AI tools
• Build and maintain executive‑level relationships, serving as strategic advisor and customer advocate
• Represent the voice of the customer in leadership forums, influencing product roadmap and revenue strategy

Good Fit If You Have

• Passionate about developing people and building a feedback‑driven culture
• Comfortable balancing hands‑on account work with team leadership
• Excited to lead a transformation that leverages AI agents and automation