Engagement Manager, Chanakya
Sarvam
Posted 2026-04-17
Customer Success & Delivery
Job Description
Ovii's Interpretation of the Role
The Engagement Manager will own end‑to‑end client engagements for AI solutions, driving pipeline development and account strategy while translating complex technical capabilities into funded programmes. This senior, client‑facing role requires strong consulting experience, executive communication, and the ability to influence senior stakeholders without formal authority.
Role Snapshot
- Lead full lifecycle client engagements
- Develop and execute pipeline and account strategy
- Translate AI/ML concepts into actionable briefs
- Manage senior stakeholder expectations
- Collaborate with engineering to align delivery
- Provide market intelligence to the vertical
Must-Have Requirements
- Strategic account management
- Enterprise GTM & program delivery
- Consulting‑style problem structuring
- Executive‑level communication
- Translating business problems into technical briefs
- consulting background
- enterprise account management
- programme delivery
Nice-to-Have Signals
- Experience in defence, government, or critical‑infrastructure sectors
- Familiarity with GenAI or ML concepts
- defence/government or critical‑infrastructure experience
Work Setup
- Location: Delhi, India
- Work mode: ONSITE
- Employment type: Full-Time
Not Specified in JD
- Salary range
- Visa sponsorship
- Remote eligibility
- Travel requirement
- Security clearance
- Coding test
What You'll Likely Work On
- Own day‑to‑day management of active client engagements from scoping through adoption
- Serve as the primary point of contact, proactively managing client expectations
- Convert client operational challenges into precise technical briefs for engineering teams
- Track delivery commitments, surface risks early, and drive resolution
- Partner with Strategic Deployment Engineers to ensure solutions match client needs
- Support pipeline growth through account mapping, stakeholder outreach, and PoC scoping
- Build and deepen relationships with mid‑to‑senior client stakeholders
- Feed ground‑level observations back to the vertical as market intelligence
Good Fit If You Have
- 4‑6 years professional experience, preferably from a top‑tier consulting firm
- 2+ years owning strategic enterprise accounts or programme delivery
- Comfort operating in long‑cycle, relationship‑driven environments
- Ability to deliver hard messages early and maintain trust
- Experience in defence, government, or critical‑infrastructure sectors is a plus
Skills
- Strategic account management
- Enterprise GTM & program delivery
- Consulting‑style problem structuring
- Executive‑level communication
- GenAI/ML conceptual knowledge
- Stakeholder influence without authority
- Risk identification & mitigation
- Cross‑functional collaboration
- Market intelligence gathering
- Complex problem legibility