Job Description
Ovii's Interpretation of the Role
The Account Manager will own the commercial relationship for a portfolio of enterprise AI accounts, driving renewals, expansion and net revenue retention. You will partner with delivery teams, product leadership and senior client stakeholders to shape product road‑maps and post‑sales processes.
Role Snapshot
- Commercial ownership of enterprise accounts
- Revenue target & NRR accountability
- Cross‑functional stakeholder collaboration
- Data‑driven account strategy
- Post‑sales process development
Must-Have Requirements
- Revenue management
- Account expansion strategy
- Renewal negotiation
- Data‑driven decision making
- Technical product knowledge
- Stakeholder communication
- account management
- customer success
- post‑sales
- B2B SaaS
- enterprise technology
- AI/ML products
Nice-to-Have Signals
- Conversational AI domain experience
- Indian enterprise procurement familiarity
- CRM tools (Salesforce, HubSpot, Gainsight)
- conversational AI
- voice technology
- language technology
- document intelligence
- Indian enterprise procurement
Work Setup
- Location: Bengaluru, India
- Work mode: ONSITE
- Employment type: Full-Time
Not Specified in JD
- Visa sponsorship
- Salary range
- Remote eligibility
- Education requirement
- Certifications
- Travel
What You'll Likely Work On
- Own the full commercial relationship – renewals, cross‑sell, expansion and net revenue retention
- Build trusted relationships with operational users to CXO‑level sponsors
- Identify new use cases and product lines to grow account value
- Lead end‑to‑end renewal negotiations, pricing and contract structuring
- Run quarterly business reviews and health‑check plans that show measurable impact
- Use product usage and delivery metrics to spot adoption gaps and churn risk
- Partner with delivery engineers and CSMs to ensure high‑quality execution
- Translate client feedback and competitive intel into actionable product requirements
- Help shape Sarvam’s post‑sales playbook – segmentation, expansion motions, health scoring
Good Fit If You Have
- Curiosity about AI product value for enterprises
- Comfort navigating fast‑moving, process‑building environments
- Ability to communicate fluently with technical and procurement teams
Skills
- Revenue management
- Account expansion strategy
- Renewal negotiation
- Data‑driven decision making
- Technical product knowledge (APIs, AI workflows)
- Stakeholder communication
- Conversational AI domain experience (preferred)
- Indian enterprise procurement knowledge (preferred)
- CRM tools – Salesforce, HubSpot, Gainsight (preferred)