Senior Director, Fund Administration (Core IS)

Ovii's Interpretation of the Role

Senior Director, Fund Administration leads Investor Services, overseeing large client engagements, global teams, and organizational design. The role blends operational expertise, quality assurance, and executive partnership to drive scalable, high‑quality fund administration.

Role Snapshot

• Senior operational leader for Investor Services
• Accountable for largest client relationships
• Leads directors and globally distributed teams
• Designs organizational structure and staffing
• Builds quality‑assurance and KPI frameworks
• Drives cross‑functional alignment

Must-Have Requirements

• Investor lifecycle expertise (LP onboarding, AML/KYC, capital activity)
• Organizational design and staffing model experience
• Quality assurance program development
• Data‑driven decision making and KPI analysis
• Executive communication and stakeholder management
• Investor services
• Fund administration

Nice-to-Have Signals

• Experience with automation and workflow efficiency initiatives
• Familiarity with private equity, venture capital, private credit, and real‑asset fund structures
• Organizational design
• Quality assurance

Work Setup

• Location: North America
• Work mode: REMOTE
• Remote scope: UNSPECIFIED
• Employment type: Full-Time

Eligibility Gates

• Visa sponsorship: unknown

Not Specified in JD

• Visa sponsorship
• Travel requirement

What You'll Likely Work On

• Own end‑to‑end delivery of Investor Services for the firm’s largest and most complex client engagements
• Lead and develop a team of Directors and their globally distributed organizations covering onboarding, AML compliance, treasury, CRM, and portal delivery
• Design and execute the organizational structure, staffing model, and capability roadmap to support rapid business growth
• Build and maintain a rigorous quality‑assurance framework with standards, audits, and feedback loops
• Own strategic relationships with key enterprise clients, serving as the executive escalation point
• Drive alignment across Product, Fund Accounting, Customer Success, Sales, and Compliance
• Lead workforce planning, headcount modeling, geographic footprint decisions, and succession planning
• Establish KPI frameworks and translate operational data into strategic insights

Good Fit If You Have

• Proven ability to lead through ambiguity and build structure in fast‑moving environments
• Strong executive presence with excellent communication skills for sophisticated clients and internal leadership
• Data‑driven mindset that turns operational metrics into actionable strategy