Business Systems Analyst

Ovii's Interpretation of the Role

The Business Systems Analyst will own day‑to‑day support and project work for Hinge Health’s finance applications, primarily NetSuite and Zip. You will partner with finance, procurement, and engineering teams to translate business needs into scalable, well‑controlled system designs and reporting.

Role Snapshot

• Finance systems ownership (NetSuite, Zip)
• Hybrid on‑site/remote work (San Francisco)
• Full‑time, individual contributor
• Cross‑functional stakeholder partnership
• Process documentation & improvement

Must-Have Requirements

• Business Analyst experience
• NetSuite finance modules expertise
• Zip procurement workflow expertise
• Requirements‑gathering ability
• Analytical problem‑solving
• Clear written and verbal communication
• Detail‑oriented documentation
• Business Analyst / Business Systems Analyst experience
• Finance systems (NetSuite, Zip) experience

Nice-to-Have Signals

• SQL
• Python or other scripting language
• NetSuite developer experience (SuiteScript, RESTlets)
• SOX compliance knowledge
• Experience with finance‑adjacent systems (Avalara, Workday, etc.)
• AI/automation exposure
• SQL / Python scripting
• SOX compliance work
• Finance‑adjacent system implementations
• Background in Accounting, Finance, Information Systems, or related field

Work Setup

• Location: San Francisco, USA
• Work mode: HYBRID
• Employment type: Full-Time

Eligibility Gates

• Visa sponsorship: unknown

Not Specified in JD

• Visa sponsorship
• Salary range
• Remote eligibility

What You'll Likely Work On

• Provide day‑to‑day support for NetSuite and Zip, including issue triage, configuration changes, and permission management.
• Document existing finance system processes, configurations, and integrations to create a baseline for improvement.
• Partner with Accounting, Procurement, Supply Chain, and Revenue Operations to streamline Zip intake and approval workflows.
• Enhance NetSuite configurations across core finance modules to reduce manual effort and improve data quality.
• Design and deliver reporting dashboards that increase visibility into spend, cycle times, and accruals.
• Lead system projects through discovery, design, testing, deployment, change management, and post‑launch support.
• Drive SOX‑aligned control improvements, close process gaps, and support audit readiness.
• Shape integration roadmap for NetSuite, Zip, and adjacent systems (HRIS, data warehouse, etc.) with IT/Engineering.

Good Fit If You Have

• Enjoys translating business needs into technical specifications.
• Thrives in fast‑growth, ambiguous environments and can balance support with project work.
• Demonstrates strong stakeholder communication and trust‑building across finance, procurement, and IT.