Health Services Manager

Ovii's Interpretation of the Role

The Health Services Manager Partnerships role drives operational excellence for health‑plan relationships, coordinating cross‑functional teams to deliver product adoption and measurable value. It serves as the day‑to‑day operator for partnership workstreams, ensuring alignment, risk mitigation, and clear performance reporting.

Role Snapshot

• Manage health‑plan partnership operations
• Coordinate cross‑functional stakeholders
• Drive product adoption and pipeline growth
• Maintain and expand partner relationships
• Track risks, issues, and escalations
• Create dashboards, trackers, and SOPs

Must-Have Requirements

• Health‑plan partnership experience
• Understanding of U.S. health‑plan structures
• Cross‑functional project support
• Strong written and verbal communication
• health plan partnerships
• U.S. health plan structures
• cross‑functional project coordination

Nice-to-Have Signals

• Experience with large national payers
• Digital health or population health background
• Familiarity with claims analysis and ROI modeling
• Product launch or line‑of‑business expansion support
• large national payers
• digital health
• claims analysis
• ROI modeling
• product launch support

Work Setup

• Location: United States
• Work mode: REMOTE
• Remote scope: COUNTRY_RESTRICTED
• Remote countries: United States
• Travel: up to 20% travel
• Employment type: Full-Time

Not Specified in JD

• Salary range
• Visa sponsorship
• Equity
• Bonus
• Relocation
• Notice period
• Coding test
• Portfolio
• GitHub
• Writing sample
• Cover letter

What You'll Likely Work On

• Act as the primary point of contact for assigned health‑plan partners, overseeing execution and alignment.
• Build and nurture relationships with partner stakeholders across sales, product, marketing, and clinical teams.
• Coordinate partnership operations—including recurring meetings, agendas, materials, notes, and follow‑up actions.
• Manage partner inquiries with urgency, ensuring accurate and timely cross‑functional responses.
• Translate partnership strategies into actionable plans with milestones, owners, and timelines.
• Develop and maintain trackers, dashboards, project plans, and action logs for visibility.
• Prepare clear operational and performance updates for internal and partner‑facing meetings.
• Identify operational improvement opportunities and document updated processes and SOPs.

Good Fit If You Have

• Experience working with large national payers
• Background in digital health, virtual care, MSK, behavioral health, or population health
• Familiarity with claims analysis, ROI modeling, or value‑based care frameworks