GTM & Strategy, Model API

Ovii's Interpretation of the Role

Join Sarvam’s GTM team to own API customer engagements from demo to production. You’ll blend technical troubleshooting, script building, and market insight gathering while acting as the customer’s voice inside the AI platform.

Role Snapshot

• Own end‑to‑end API customer relationships
• Run demos, onboarding and integration walkthroughs
• Write Python/JavaScript scripts and reference apps
• Relay model feedback to research and engineering
• Surface market insights for GTM and product
• Collaborate across research, engineering and business teams

Must-Have Requirements

• Read API documentation fluently
• Write basic Python or JavaScript scripts
• Debug integrations without hand‑holding
• Deliver clear demos and onboarding sessions
• Communicate precisely with both business and engineering audiences
• Organise multiple concurrent customer projects
• customer success
• pre‑sales
• technical troubleshooting

Nice-to-Have Signals

• Familiarity with speech, LLM, or document‑processing APIs
• Experience collaborating with engineering or research teams
• Built a project using an API
• AI model familiarity
• API development

Work Setup

• Location: Bengaluru, India
• Work mode: ONSITE
• Employment type: Full-Time

Not Specified in JD

• Visa sponsorship
• Salary range
• Remote eligibility
• Education requirement
• Certifications
• Relocation
• Travel
• Security clearance
• Coding test

What You'll Likely Work On

• Manage the full lifecycle of API customers, from key issuance to production usage
• Conduct live demos and onboarding sessions to accelerate adoption
• Develop scripts or small demo applications that resolve integration blockers
• Capture and communicate model performance issues (e.g., transcription, translation, LLM output) to the research team
• Close the feedback loop with customers after fixes are deployed
• Track customer use‑cases, map competitive landscape and provide actionable market insights for GTM and product strategy

Good Fit If You Have

• 0–3 years of customer‑facing tech experience (customer success, solutions, pre‑sales, developer advocacy)
• Strong curiosity about AI models and ability to describe model errors precisely
• Comfort communicating with both business stakeholders and engineers
• Organised, proactive and able to juggle multiple customer threads