
Job Description
Ovii's Interpretation of the Role
The Junior Project Lead supports customer onboarding and implementation for CUBE’s RegTech SaaS platform. The role coordinates internal teams, tracks delivery milestones, and captures feedback to improve service quality. It offers a pathway to a Customer Lead position by building core delivery and stakeholder‑management skills.
Role Snapshot
- Customer onboarding support
- Project coordination
- Stakeholder communication
- Delivery tracking & risk escalation
- Governance documentation
- Feedback capture & service improvement
Must-Have Requirements
- customer onboarding
- project coordination
- delivery governance
Work Setup
- Location: London, United Kingdom
- Work mode: HYBRID
- Remote scope: UNSPECIFIED
- Employment type: Full-Time
Eligibility Gates
- Visa sponsorship: unknown
Not Specified in JD
- Salary range
- Visa sponsorship
- Remote eligibility
- Education requirement
- Certifications
What You'll Likely Work On
- Assist Customer Leads in onboarding customers from Statement of Work through transition to BAU
- Guide customers through the CUBE platform, delivery processes and supporting materials
- Maintain and update delivery plans, tracking milestones, dependencies, risks and actions
- Monitor delivery progress, raise issues early and coordinate internal actions to keep projects on schedule
- Prepare governance artefacts, capture meeting outcomes and ensure documentation aligns with scope and quality standards
- Collect and route customer feedback and improvement ideas to relevant teams
- Contribute to service‑delivery improvement initiatives and evolving ways of working
Good Fit If You Have
- Enjoys working in a fast‑paced, high‑performing environment
- Eager to develop regulatory and product knowledge quickly
- Comfortable collaborating across cross‑functional teams
Skills
- Customer focus mindset
- Project execution discipline
- Stakeholder communication
- Problem solving
- Time management
- Adaptability & learning orientation