Sales Assist Representative

Ovii's Interpretation of the Role

Zapier seeks a Sales‑Assist Representative to drive high‑velocity SaaS sales via live‑chat, build pipelines, and feed product feedback. The role is fully remote for candidates based in India and requires strong technical product knowledge and daily AI tool usage.

Role Snapshot

• Remote, India‑based
• Full‑time, 4+ years SaaS sales experience
• Live‑chat & demo delivery
• AI‑driven workflow creation
• Cross‑cultural communication

Must-Have Requirements

• Live‑chat sales experience
• SaaS sales experience
• Technical product knowledge
• AI tool usage
• Advanced English comprehension
• SaaS sales
• technical solutions engineering
• must be located in India
• must work ~9:00 pm – 7:00 am IST

Nice-to-Have Signals

• Cross‑cultural communication

Work Setup

• Location: India
• Work mode: REMOTE
• Remote scope: COUNTRY_RESTRICTED
• Remote countries: India
• Timezone: IST (9 pm – 7 am)
• Employment type: Full-Time
• Shift: 9 pm – 7 am IST

Eligibility Gates

• Work authorization: must be authorized to work in India
• Visa sponsorship: unknown

Application Requirements

• in‑depth questions about experience and AI usage

Not Specified in JD

• Visa sponsorship
• Salary range
• Relocation
• Security clearance
• Coding test

What You'll Likely Work On

• Engage customers via live‑chat (4+ hrs daily) and guide them through demos, calls, and emails
• Qualify and convert leads, building a sales pipeline from chat queues and product‑qualified lead emails
• Deliver virtual demos that showcase automation use‑cases and ROI for prospects
• Capture and relay product feedback to internal teams through written summaries and tagging
• Collaborate with senior stakeholders and cross‑functional committees to improve sales collateral

Good Fit If You Have

• Curiosity and regular experimentation with AI tools to boost efficiency
• Comfort discussing technical product details and APIs with customers
• Ability to work independently, manage calendar and quota targets