Sr. IT Systems Engineer

Ovii's Interpretation of the Role

The Sr. IT Systems Engineer will own and evolve Zapier’s remote‑first IT infrastructure, focusing on Okta SSO, SaaS spend optimization, and Mac‑fleet support. You’ll partner with engineering, People Ops, Finance, and security teams to automate processes, manage tools, and deliver a seamless employee IT experience.

Role Snapshot

• Remote‑first IT infrastructure owner
• Okta SSO & workflow specialist
• SaaS license & spend optimizer
• Mac‑fleet support lead
• Automation developer
• Cross‑tool integration manager

Must-Have Requirements

• Okta administration
• SSO implementation
• macOS support
• SaaS license management
• Automation workflow development
• API integration
• IT infrastructure rollout, maintenance, and support

Nice-to-Have Signals

• Relationship‑driven communication
• Creative problem solving
• Time management
• Growth‑oriented mindset

Work Setup

• Location: EMEA
• Work mode: REMOTE
• Remote scope: UNSPECIFIED
• Employment type: Full-Time

Eligibility Gates

• Visa sponsorship: unknown

Not Specified in JD

• Salary range
• Visa sponsorship
• Relocation
• Security clearance
• Coding test
• Portfolio
• GitHub
• Writing sample
• Cover letter

What You'll Likely Work On

• Administer Okta: implement SSO apps, manage onboarding/offboarding, and build Okta Workflows
• Optimize SaaS spend: monitor license utilization, identify rightsizing opportunities, and report trends to leadership
• Develop automation: create tools to eliminate manual work, automate user account creation, and integrate APIs
• Provide IT support triage: resolve issues and build automations to reduce recurring requests
• Manage user accounts: provision and deprovision employees as part of onboarding/offboarding
• Improve IT infrastructure: identify and implement enhancements to tooling and processes
• Oversee a portfolio of SaaS tools (Google Workspace, Jira, Slack, 1Password, Zoom, etc.)
• Maintain and enhance the employee Mac experience

Good Fit If You Have

• Excellent written communication for a fully remote team
• Relationship‑driven approach to building trust across the organization
• Creative, resource‑ful mindset for scalable IT solutions