Senior Manager - Partner Success

Ovii's Interpretation of the Role

The Senior Manager – Partner Success leads a cross‑functional team to drive growth, satisfaction and retention for strategic MarTech, AdTech and DataTech partners, primarily in the U.S. The role blends account strategy, project delivery, financial oversight and deep industry expertise.

Role Snapshot

• Lead partner‑success team
• Drive account growth & upsell
• Own strategic business reviews (QBR/MBR/EBR)
• Manage contracts, budgets and profitability
• Lead cross‑functional project delivery
• Provide data‑driven insights to partners
• Ensure regulatory and compliance adherence
• Collaborate with sales, product and technical teams

Must-Have Requirements

• Partner relationship management
• Account growth & upsell planning
• Project management (PMP/PRINCE2/Agile)
• Financial planning & budgeting
• Data analysis & reporting
• CRM software proficiency
• Microsoft Office Suite
• English communication
• Leadership & team development
• MarTech/AdTech/DataTech domain knowledge
• Contract negotiation & documentation
• Ability to work EST time zones
• Partner Success
• Technical Account Management
• MarTech/AdTech/DataTech industry
• Project Management
• Leadership
• Bachelor’s or Master’s degree in Business, Marketing, Engineering or related field
• Project Management Professional (PMP)
• PRINCE2
• Agile methodology certification
• Must have 15‑20 years total experience
• Minimum 10 years relevant partner success experience
• Must be able to work EST time zones (6 PM‑3 AM IST)

Nice-to-Have Signals

• Familiarity with DSP, ESP, Paid Social, data‑management tools
• Familiarity with DSP/ESP/Paid Social platforms

Work Setup

• Location: Bengaluru, India
• Work mode: ONSITE
• Timezone: Must work EST time zones (6 PM‑3 AM IST)
• Employment type: Full-Time
• Shift: EST time zones (6 PM‑3 AM IST)

Not Specified in JD

• Salary range
• Visa sponsorship
• Remote eligibility
• Travel requirements
• Security clearance

What You'll Likely Work On

• Build and nurture long‑term relationships with partner stakeholders, including VP‑level contacts
• Lead quarterly, monthly and executive business reviews to track progress and drive improvements
• Develop and execute partner growth and upsell plans aligned with business objectives
• Mentor and manage a team of Partner Success Managers and Coordinators, setting goals and conducting performance reviews
• Oversee financial activities for partner accounts, including budgeting, forecasting and profitability analysis
• Create and manage contractual documents such as MSAs, SOWs, MOUs and NDAs
• Drive end‑to‑end project execution across cross‑functional teams, ensuring on‑time, on‑budget delivery
• Analyze performance data, produce reports and presentations, and communicate insights via CRM and Excel

Good Fit If You Have

• 10+ years of partner or technical account management in MarTech/AdTech/DataTech
• Formal project‑management training (PMP, PRINCE2, Agile)
• Familiarity with DSP, ESP, Paid Social or data‑management platforms
• Willingness to work night‑shift EST hours (6 PM‑3 AM IST)
• Strong verbal and written communication skills